Your New EMV Chip Card

ScientCard-EMV

Introducing chip technology for Scient Visa® Credit Cards.

Get big protection in a tiny chip. 

Scient Visa® Credit Cards now come with built-in chip technology. So, what does that mean for you? Here’s what you can look forward to as a card holder: 

Greater Fraud Protection.
When you use your card at a chip-activated terminal, the embedded chip generates a one-time use code. This code is virtually impossible to counterfeit and helps reduce in-store fraud.

Global Acceptance.
With your new card you have the freedom to go almost anywhere. More merchants are accepting chip transactions every day. Whether you check out using chip technology, or swipe your card, you can pay with confidence. 

Easy to Use.
Simply swipe your card like you already do. However, if a chip activated terminal is available, just insert your card instead, follow the prompts, and remove when the transaction is complete.

 

What do you need to do by October 19, 2015?

Your new chip card replaces your existing Scient credit card, which will expire on October 19, 2015. Please activate your new EMV chip card right away. With a Scient EMV credit card, the expiration date and CVV code have changed so you’ll need to update the card information on record with any merchant you have authorized to automatically charge your account. Use your new Scient EMV Visa credit card today and enjoy all the benefits your card offers!

 

How to use your Scient EMV credit card.

If a chip terminal is available, follow these easy steps: 

  1. Insert the chip end of your card into the terminal with the chip facing up.
  2. Keep your card in the terminal and follow the prompts.
  3. Remove your card when prompted and take your receipt.

It’s that simple to enjoy a more secure way to pay!

 

Still have questions about your new card? Let us help.

Q: What is a chip card?
A:  Scient Visa® Credit Cards now feature chip technology. You’ll enjoy global acceptance plus a superior level of security.

Q: How does chip technology protect my information?
A: Whenever you use your card at a chip-activated terminal, it produces a one-time use code that is virtually impossible to counterfeit, reducing in-store fraud. 

Q: Where can I use a chip card?
A: You can use your card at millions of places that accept Visa cards, worldwide or at home!

Q: Can I still swipe my card to pay?
A: Yes! If there isn’t a chip-activated terminal, simply swipe your card like you usually do.

Q: Will I have to pay any fees to use my new chip card?
A: No, there are no additional fees to use a chip card. 

Q: Does my card have a new pin?
A: Your previous PIN has remained the same. If you wish to select a new PIN, you may call 888-886-0083 and follow the prompts.

Q: Is there anything special I should do before using my card abroad?
A: Using your EMV chip credit card abroad is similar to using your EMV chip credit card in the USA. As always, please contact the credit union with your travel dates in order that we can place a note on your card.

Q: Will my CURewards points be affected?
A: If your card is a Platinum Rewards or Signature Helix, your points will not be affected due to the changeover to the EMV chip credit card.

Q: If I am enrolled in AutoPay, will this change?
A: AutoPay will not change due to the issuing of the new EMV Chip credit cards.